Frequently Asked Questions

How will I know if the Happy Toilet Cleaner™ will work with my toilet?

Determining compatibility is crucial for optimal performance. If you have a gravity flush tank with an overflow tube, the Happy Toilet Cleaner™ will work seamlessly with your toilet. However, if you're unsure, there are a few key factors to consider:

  • Check if there is a hose from the fill valve to the overflow tube.
  • Verify if the overflow tube is outside the large canister-style flush valve.
  • If your toilet plumbing parts are not compatible, don't worry. A new flush valve with an overflow tube can be installed to accommodate the Happy Toilet Cleaner™. If you still have questions or need assistance, please contact us. We may request a photo of the inside of your toilet tank to provide personalized guidance.

Is this safe for septic tanks?

The Happy Toilet Cleaner™ itself is a safe holder. However, the safety of your septic system ultimately depends on the cleaning tablets you choose. We recommend using septic-safe cleaning tablets specifically formulated for septic systems to avoid any potential harm to your septic tank and its bacteria.

How fast will my product be delivered?

Your order will typically be processed and shipped within 5 - 7 business days.

A notification will be emailed to you, once your order is shipped. There may be potential shipping
delays due to high volume of orders or postal service problems, these are out of our control but we will do the best
to work through them as quickly as possible. We offer free shipping in the US but do not offer international shipping at this time.

We're committed to getting your Happy Toilet Cleaner™ to you
promptly, so you can enjoy the convenience of a cleaner toilet as soon as possible.

What if I want to return or exchange my product?

Your satisfaction is our priority. That's why we offer a 90-day guarantee on all Happy Toilet Cleaner™ purchases. If
you're not completely satisfied with your product within 90 days of purchase, if the item is in its original condition,
simply contact us at Customerservice@happytoiletcleaner.com for a refund, minus any shipping costs for the
return or replacement.

Our dedicated team is here to guide you through the process and ensure that your return is
handled efficiently and professionally. It's our way of ensuring that you're happy with your purchase, no matter
what.

What if my product arrives damaged?

Please inspect your order upon reception and contact us immediately at 480-797-6201 or email us at
customerservice@happytoiletcleaner.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Is it true you offer a five year warranty?

Rest assured with our five year warranty. We stand behind the quality and durability of our products, which is why
every Happy Toilet Cleaner™ comes with a five year warranty. If you encounter any issues with your Happy Toilet
Cleaner™, simply reach out to us, and we'll make it right. It's our commitment to providing you with a reliable and
long-lasting solution for maintaining a clean and fresh toilet.

Additional Questions?

If you have any further questions beyond the ones addressed here, please don't hesitate to reach out to our friendly customer service team. We're always happy to assist you and ensure you get the most out of your Happy Toilet Cleaner™ experience.

CONTACT US:

Phone: 480-797-6201

Email: customerservice@happytoiletcleaner.com

Patent: US-11821189-B1

Embrace the clean and say goodbye to toilet scrubbing with Happy Toilet Cleaner™!